Drake Energy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us for services, or engage with our energy consulting offerings.
Permitted Uses
Access our site and services for legitimate energy consulting needs, such as scheduling audits, downloading reports, or submitting project data. Users may upload energy usage files, view dashboards, and communicate via secure portals for efficiency recommendations.
- Reviewing public resources like energy tips and calculators.
- Submitting inquiries or booking consultations.
- Using client-specific tools post-authentication.
Prohibited Activities
Do not engage in unauthorized access, data scraping, or sharing login credentials. Prohibited uses include spamming, uploading malware, or misrepresenting energy data to manipulate reports.
- Reverse engineering our tools or APIs.
- Commercial resale of our proprietary consulting outputs.
- Excessive bandwidth use that disrupts service.
Client Responsibilities
Clients must provide accurate energy consumption data and comply with applicable laws during audits. We reserve the right to terminate access for policy violations; disputes follow our terms of service.
Information We Collect
We gather personal data you provide directly, such as name, email, phone number, company details, and energy usage information during consultations or inquiries. Website visitors may share additional data via forms or cookies for analytics; we do not sell this information.
- Contact forms: Name, email, message content.
- Client projects: Business address, billing details, energy audit specifics.
- Automated: IP address, browser type, visit duration.
How We Use Your Information
Personal data supports service delivery, like energy efficiency assessments, project proposals, and regulatory compliance advice. We use it for communications, invoicing, and improving our consulting via aggregated insights; processing relies on contract necessity or legitimate business interests.
Sharing and Disclosure
We share data only with trusted service providers (e.g., payment processors) under strict agreements, or as required by law. No data transfers to third countries without safeguards; clients retain control over project-specific shares.
Your Rights and Choices
Under GDPR/CCPA (as applicable), request access, correction, deletion, or opt-out of marketing. Email us with subject “Data Request.” We respond within 30 days; no automated decisions or profiling occur.
Security and Retention
Data is secured via encryption, access controls, and regular audits. We retain it only as needed for services (typically 5-7 years post-project) or legal requirements, then securely delete it. Contact us for questions;
Last updated December 2024.